your employees know their jobs. A survey can help you keep
tabs on your employees' attitude about their work. For example,
a survey helps you make sure that your employees feel like
they have been well trained in their jobs. There is nothing
more frustrating for an employee than feeling like they don't
know what they are supposed to be doing. Therefore, an under
trained employee is an unhappy employee. And of course, this
ultimately results in unhappy customers.
customer satisfaction rates. Making sure your employees feel
like they are well trained helps in another way: It ensures
that your customers are able to enjoy the standards that you
have established for your company with as few frustrations
as possible while doing business with you. While it may not
be immediately obvious, an employee satisfaction survey ensures
that your customers are happier, as well as ensuring your
employees are happy and confident in their jobs.
employees are happy. Happy employees make good employees,
but happy employees also make devoted employees. This is important
because fewer resignations mean fewer positions to fill with
new hires. Not having to go through the process of hiring
and training new employees saves your business both time and
money, as you will see below.
spent on hiring and training new employees. There are no two
ways about it: A business that has high turnover will spend
a lot more money on hiring and training new employees than
a business that has low turnover. First there is the cost
of running the ads and paying somebody to go through applications
and conduct interviews; even if that person is already on
your payroll, it's time you're paying them when they could
do something else more productive.
you have spent money on running ads, interviewing, and hiring
a new employee, you have to spend more money on training.
If you have a high turnover rate, you probably have a trainer,
or even a training department, on staff. But even if you don't,
you are paying somebody for time that could be spent on work
that is more directly conducive to your company's success.
time wasted on hiring and training new employees. All of the
processes described above take a lot of time, and you know
the saying: Time is money. When you have your experienced
senior employees spending time on training new hires, you
are potentially costing yourself money by diverting resources
away from activities that would be more beneficial to your
business, both financially and in terms of long term success.
I cannot stress more, training and hiring is expensive!
how to keep your employees. If you are noticing high or increasing
turnover rates, an employee satisfaction survey may give you
suggestions to keep more of your employees. Perhaps long-time
employees feel that their pay does not accurately reflect
their experience and devotion to your company; perhaps there
is something you could do to make employees feel more at home
with your company. Whatever the problem is, a survey can help
shed light on the subject.
owners don't realize the powerful connection between your
employees' happiness and your business's success. You can't
have a successful business without happy, competent employees,
so it makes sense to use an employee satisfaction survey to
keep tabs on your employees' attitudes about their work and
is an Australian-built online survey tool that is currently
used by over 200 Australian and New Zealand based organisations
of all sizes to conduct online employee surveys. The tool
can be used by HR to conduct cost effective employee climate
surveys, training needs analysis surveys, exit surveys, and
'new starter' feedback surveys ... to name a few popular uses.
complete the form below to arrange your FREE custom-branded employee survey software
demonstration and a PeoplePulse pricing and information sheet.
completing the form below, a PeoplePulse representative
will contact you to discuss your needs and current situation.
From there we will set up your demo and arrange a suitable
time to show the system to you:
be assured that your correspondence with us is confidential.
We will not divulge email addresses or any other details you
provide to outside sources.
above demonstration request form was powered by PeoplePulse.
By Andy West